Download CuteFTP then install it to your computer (When you click the link to download the CuteFTP setup file, choose to Run the file instead of Save).
Step 2: Configure FTP Settings
When CuteFTP is run for the first time, it will ask you to enter the following information:
Label: [your website name or whatever you prefer as the identifier]
Host: yourdomain.tld (without the "www.")
Username: [your FTP username]
Password: [your FTP password]
Port: default is port 21 or leave blank
Security: set to Standard FTP
Login Type: Normal
Click the "Connect" button in the bottom right of the Site Manager window
If the Site Manager window did not appear when you opened CuteFTP, click the "Site Manager" button at the top-left of the CuteFTP window, then fill in your settings as shown below in the first image. Once settings are created, then you can use the "Quick Connect" lightening bolt to show the fields as shown in the second image to enter your FTP login information.
If you see "Directory Send OK." congratulations, you're connected to your website via FTP!
Video Tutorial
Steps to take to download CuteFTP client for your Operating System. Then you will be able to upload images or content from your computer to your web site. Even download images from your web site to your computer to modify them.
Now that CuteFTP is installed and configured you can update the photos in your website galleries or upload sessions if using Marathon's session proofing system.
Published April 5th, 2010
by Websites and Services Support
FileZilla is an FTP program that is compatible with both Mac and Windows. Please download the recommended file for your computer or your system type.
This tutorial is using screenshots for MAC download, but all the settings are very similar. If you would like to view a video tutorial instead of screenshots, please view the video below.
Step 1: Download and Install FileZilla - When you download the setup file, choose to Run the file instead of Save.
Step 2: Configure FTP Settings
2.1 Enter the following information:
Host: yourdomain.tld (without the "www.")
Username: [your FTP username]
Password: [your FTP password]
Port: [leave this field blank]
2.2 Click Quickconnect.
If you see "Status: Directory listing successful" congratulations, you're connected to your website via FTP!
Step 3: Save FTP Settings
Click File menu > Copy current connection to Site Manager...
Type a name for this connection - such as your domain name
For security of your FTP login, at the "Logontype:" to the right we recommend setting this to 'Ask for password'. If you want your computer to remember your FTP password, then you may change this to 'Normal' but this isn't as secure
Click OK
Step 4: Optional - This setting adjustment may help FileZilla maintain its connection to your website's FTP server.
Windows
Click the Edit menu > Settings
On the left pane click Transfers
On the right change "Timeout in seconds:" to 9999
MAC
Click FileZilla menu > Preferences...
On the left pane click Transfers
On the right change "Timeout in seconds:" to 9999
Now that FileZilla is installed and configured you can
update the photos in your website galleries. Read the Uploading to FileZilla tutorial for more information
Published April 2nd, 2010
by Websites and Services Support
Uploading your images for on-line viewing, gallery images, slideshows or spotlight images.
First you will need to download an FTP client here. Then you may proceed to review instructions for uploading images for the website or for an online session event.
Replacing gallery images requires that you rename your original files in order to replace or overwrite the existing images within each gallery, home page or spotlight images.
For best results when it comes to the speed of a page loading, make sure you optimize your images using the 'Save for Web' feature in photoshop.
When uploading a session, you just need to make sure your original images are in the upright position and do not include special charaters in the file name such as an ampersand (&) or spaces. You may use alphanumeric, dashes, or underscores. However, you can not start the image name with a dash or underscore as it is not a proper naming scheme.
Published April 2nd, 2010
by Websites and Services Support
Get started by signing in to your gmail account.
Click on the "Settings" link in the upper right corner of the Gmail page.
Click on the Accounts tab.
In the "Get mail from other accounts" section, click the "Add email account" button.
A smaller window will appear. Enter your Marathon-hosted email address into the "Email address" field and click the "Next Step" button.
Enter your email settings. Your username is your full email address. In the POP Server field enter mail.yourdomain.tld format (replace yourdomain.tld with your website's domain name, the example below uses "squareturnphoto.com"). The "Leave a copy of retrieved messages on server" option should remain unchecked. Then click the "Add Account >>" button.
If you see a screen similar to the image below, your email account has been successfully added to your Gmail account. If you would like to be able to send email using your Marathon-hosted email account from within Gmail, choose "Yes, I want to be able..." and click the "Next Step >>" button.
Enter your name or business name as you'd like it to appear when someone receives an email from you and then click the "Next Step >>" button.
When you see the screen below, click the "Send Verification" button. Next, check your email INBOX for a message from Gmail. Click the verification link within that email message to verify your account.
When you click the verification link mentioned above, you should see a "Confirmation Success!" screen. If so, you're done! Now your Gmail account will check your Marathon-hosted email account for you.
Published April 2nd, 2010
by Websites and Services Support
Mail Setup OS X (10.5, Mail v3.5)
1) Create Your Email Account
Start Mail.
If it is the first time you are setting up your account, a wizard will walk you through the steps. If the wizard does not appear you can open up the wizard by going to the File menu, then Add Account to launch the wizard.
Fill out the requested information.
Click Continue.
2) Incoming Mail Server settings
Enter the following information:
Account Type: POP
Description - Optional, may be left blank or type in your name or studio name
Incoming Mail Server: key in mail.yourdomain.tld(where tld implies .com/.net/.biz, etc.)
User Name: Your full email address
Password: Your password provided to you by an Internet Customer Service Representative
Click Continue.
3) Incoming Mail Security
The Incoming Mail Security window will only show up if the attempt to detect the settings fails. If you do see it, enter the following information.
Uncheck the box for Use Secure Sockets Layer (SSL).
In the Authentication drop-down menu select Password for Authentication.
Click Continue.
4) Outgoing Mail Server settings
To configure the Outgoing Mail Server, enter the following information.
Description: - Optional, may be left blank or type in your name or studio name as you did for the Incoming Mail Server settings
Outgoing Mail Server: mail.yourdomain.tld (same information as you typed in Step2)
Place a check mark in the "Use only this server" box.
Place a check mark in the "Use Authentication" box.
User Name: Your full email address
Password: Your Password (which is the same as entered in Step2)
Click Continue.
5) Outgoing Mail Security
The Outgoing Mail Security window will only show up if the attempt to detect the settings fails. If you do see it, enter the following information.
Uncheck the box for Use Secure Sockets Layer (SSL).
In the Authentication drop-down menu select Password for Authentication. (as seen in the graphic below)
Click Continue.
6) Account Summary
This section summarizes the settings that you have made. It should look like the graphic below.
Check the "Take account online" box to receive mail as soon as you click Create.
Click Create.
7) Additional Incoming Settings
For additional incoming server settings:
Click on the Mail menu
Click on Preferences
Click on Accounts and select the appropriate email account at the left side bar that you just created
In the right-hand section, click on the Advanced tab
Make sure the settings are the same as in the picture below, however you can change the drop-down for "Remove copy from server after..." to whatever you prefer. We suggest no more than 1 week to store a copy to the server.
8) Additional Outgoing Settings
For additional outgoing server settings while in the same Accounts screen as above:
Click the Account Information tab look for the Outgoing Mail Server(SMTP) drop-down in the lower section of this window.
In the drop-down, select Edit Server List...
Select your new email account you just created based on the Description name you gave the account or Server Name.
Click the Account Information tab to verify/modify your Description and Server Name. Do not click OK yet.
Next Click on the Advanced tab
Make sure the settings are the same as the picture below. You may need to change the default port number from port 25 to a Custom Port 7625.
Published April 2nd, 2010
by Websites and Services Support
Outlook 2007 Configuration (Windows)
1) Open Outlook 2007.
2) From the menu click on Tools then Account Settings.
In the new window (Account Settings), you have several tabs, make sure you are viewing the E-mail tab
3) Adding Your E-mail Account:
a) Click the New... button
b) In the new window that appears (Add New E-mail Account), simply check the Manually configure server settings or additional server types then click the Next button
c) For Choose E-Mail Service make sure Internet E-mail is selected. Then click Next
4) Under Internet E-mail Settings:
a) Under Server Information enter your full name and full e-mail address where appropriate.
b) The Account Type is POP3. Enter mail.yourdomain.tld Be sure to append .com, .net, etc as appropriate into the Incoming and Outgoing mail server fields. The Incoming mail server (POP3) and Outgoing mail server (SMTP) should be identical.
Example: If your domain was http://www.marathonweb.com, you would enter: mail.marathonweb.com. Basically, instead of www.yourdomain.tld use mail.yourdomain.tld)
c) Under Logon Information: Enter your full e-mail address into User Name (should be identical to what you just put into the E-mail Address above)
d) Enter your password into Password field
e) You may want to check Remember password check box DO NOT: check "Require logon using Secure Password Authentication (SPA)"
f) Now click on More settings...
5) In the Internet E-Mail Settings window that appears:
a) Click on the Outgoing server tab.
b) Make sure My outgoing server (SMTP) requires authentication is checked AND that Use same settings as my incoming mail server is selected.
c) Click on the Advanced tab.
The default Port Number is often filtered by ISPs, which can result in receiving errors when trying to send mail. To address this, we use a custom port number on our SMTP mail server.
d) Under Server Port Numbers, change the Outgoing server (SMTP) from the default value of 25 to 7625
e) Click OK and the window will close.
6) Back in the E-mail Accounts window:
a) Click Test Account Settings ... if there are errors, please ensure that you have followed each step correctly. If you are still experiencing issues that you can not resolve please contact us.
b) Click Next if there are no errors.
c) Click Finish and you're done!
7) You should now be back in the main Outlook 2007 screen.
To receive mail, click the Send/Recv button.
Published April 2nd, 2010
by Websites and Services Support
Mail Setup OS X for MAC version 10.4 or older
Click the apple icon in the upper left corner of your screen and click "About This Mac" to see what version you are running. These instructions were created using Mail version 2.1.1.
Click the Finder icon in your Dock.
Double-click the Mail icon in your Applications folder.
Click the Mail menu at the top of the screen and then click the Preferences option.
Click the Accounts icon, then click the + button at the bottom left-hand corner of the screen to add new email account.
In the Account Type menu select the POP item.
Enter your information into the Account Description, Full Name, and Email Address fields, then click the Continue button. Make sure to enter your FULL email address such as example@yourdomainname.tld
Enter your information into the Incoming Mail Server, User Name and Password fields as indicated below, then click continue.
The incoming mail server should be in the form of mail.yourdomain.tld where yourdomain.tld implies your domain name. Example: For the domain name www.janedoestudio.net your would enter mail.janedoestudio.net
Mail will perform a test of the Incoming Mail Server settings.
Once the test is complete, verify that the Use Authentication checkbox is checked.
Enter your user name and password into the fields provided, then click the Continue button. Make sure to use your full email address as the user name.
Mail will perform a test of the Outgoing Mail Server settings.
Once the test is complete, the Account Summary screen will be displayed.
Please review your settings as you have entered them in the previous steps and make sure you are spelling your domain correctly, then click the Continue button.
SSL should be OFF for both Incoming and Outgoing mail severs.
You should then see a Conclusion screen appear and you may click the Done button (or click "Create another Account" button if you have more accounts to add.)
You should be back in the main MAIL window. To Receive mail click the Get Mail button at the top of the screen.
Now we just want to verify a few advanced Incoming and Outgoing settings and modify them if needed.
Click on the Mail menu
Click on Preferences
Click on Accounts and select the appropriate email account at the left side bar that you just created
In the right-hand section, click on the Account Information tab ook for the Outgoing Mail Server(SMTP) drop-down in the lower section of this window.
Click the Server Settings... button
Verify your Outgoing Mail Server is mail.yourdomain.tld
Change the default port number from 25 to 7625
Make sure that "Use Secure Sockets Layer (SSL) is UNchecked
Then click the OK button
While still in the Accounts window click the Advanced tab
Settings should be similar to the window seen below. However, you may change the "Remove copy from server..." from Right away to save a copy to the server for a few days but NO MORE than 7 days.
Then click the General button in the upper left of the Accounts window to save your settings
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Support
Should you require additional assistance with any of our Internet products, please call (800) 228-0629 to speak with an Internet Support Representative. You may also submit a support form with additional questions or concerns. Standard Phone Support: Monday - Friday, 8am to 5pm CST.
